Privacy Policy (GDPR)

We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with Regulation (EU) 2016/679 (GDPR) and related legislation.

1. Data Controller

The data controller for your personal data is our company:

  • Address: Adrianoupoleos 31, Kalamaria 551 33
  • Phone: 231 043 0460
  • Email: orders@yffes.com

2. Information We Collect

When you visit our online store or place an order, we may collect the following data:

  • Full name
  • Shipping and billing address
  • Contact details (phone number, email address)
  • Payment information (processed securely via third-party providers)
  • Browsing data (e.g., IP address, cookies)

3. Purpose of Processing

We process your data exclusively for the following purposes:

  • Processing and fulfilling your orders
  • Enhancing your shopping experience on our website
  • Communicating updates or resolving issues
  • Complying with legal obligations

4. Legal Basis for Processing

Your data is processed based on:

  • Contractual necessity (order fulfillment)
  • Your consent (e.g., for cookies or marketing communications)
  • Compliance with legal obligations

5. Data Security

We use advanced technologies to protect your personal data, including:

  • SSL encryption for transactions
  • Restricted access to data by authorized personnel only
  • Collaborations with certified service providers

6. Your Rights

Under GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data (right to be forgotten).
  • Objection: Object to the processing of your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, contact us at orders@yffes.com.

7. Cookies

We use cookies to enhance your experience and collect statistical data. You can manage your preferences via your browser settings.

8. Data Sharing

Your personal data may be shared with:

  • Service providers (e.g., shipping companies, payment processors)
  • Public authorities, where required by law

We ensure that all our partners comply fully with GDPR requirements.

9. Changes to the Privacy Policy

This policy may be updated periodically. We encourage you to review it regularly for any changes.

If you have any questions or concerns about your personal data, feel free to contact us at:

Thank you for trusting us!